商务电话应答和问候方式 英：
There are numerous variations as to how a business call might proceed. Following are some examples:
Salutation
● Good afternoon
Identification
● This is Jane at ABC Corporation
● ABC Corporation. Solanis here.
● Jane Solanis. ABC Corporation.
(it’s acceptable to state either your first or last name only, or both)
Offer of Service
● What can I do for you?
● Can I help you?
● Who would you like to speak to?
Responses
● May I speak to…
● Please hold.
● She’s in a meeting.
● He’s out of town.
● She’s unavailable right now.
● May I take a message?
● Can you tell me when … will be in?
● Please have … call me back.
中：
商务电话会根据具体情况，有多种应答和问候方式。看看下面的例子：
招呼
● 下午好。
身份确认
● 我是Jane，这里是ABC公司。
● ABC公司，我是Solanis。
● Jane Solanis, ABC公司。
（说出你的名或姓，或是都说出来也可以。）
提供服务
● 我能帮你做什么？
● 需要帮助吗？
● 请问你找谁？
回答
● 我想和……通话。
● 请稍等。
● 她在开会。
● 他出城了。
● 她现在不太方便接电话。
● 要留口信吗？
● 你能告诉我…什么时间在吗？
● 请……给我回电话。
